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Three easy steps to set up your myGovID

1. Download the myGovID app from the App Store or Google Play

2. Enter your details

Open the myGovID app and follow the prompts. You will need to enter your full name, date of birth and email address.

After entering your details you’ll have a Basic identity strength.

3. Add your identity documents

The identity strength you need depends on the government online service you want to access using your myGovID.

A Standard identity strength allows you to access all participating government online services. You’ll need two of the following Australian identity documents (your name must match in each):

  • driver’s licence or learner’s permit
  • passport
  • birth certificate
  • Medicare card.


If you’ve had a change in name, you may be able to verify this using a change of name certificate (Tasmania, South Australia, Northern Territory and the Australian Capital Territory only) or a marriage certificate. 

A Basic identity strength (using your name, date of birth and email address) allows you to access some government online services. However, you may need to meet additional requirements, depending on the service.

In future, you'll be able to use other identity documents and face-matching technology.

Link your myGovID to an ABN in Relationship Authorisation (RAM)

A principal authority needs to start the process for a business or entity by linking your ABN to your myGovID in RAM. The principal authority is either a:

  • sole trader
  • eligible individual associate listed on an ABN in the Australian Business Register (ABR) such as a trustee, director or partner
  • primary person (no individuals listed as an associate in the ABR) such as a director of a corporate trustee, authorised contact for a government agency or Australian charity.


To link your business in RAM:

  • log into RAM using your myGovID
  • select Link my business – you will be redirected to the ATO to find your business or businesses
  • add your postal or residential address (as held by the ATO) and click Continue


If no eligible businesses are listed or you can’t find the business you are looking for you will need to contact the ATO on 1300 287 539 (select option 3 for RAM enquiries).

Please note we have found often trusts do not automatically appear and you need to contact the ATO for them to establish/verify your association.



  • enter an email address and click Send Email to receive an authorisation code (the email address can be different to the one used to set up your digital identity, for example a work email address). Enter the code and then click Verify and Continue 
  • view the summary of the selected business or businesses and select the checkbox to declare you understand and accept. Click Submit  
  • a message will display confirming your business is successfully linked. Click Continue.

Set up authorisations

Once you’ve linked your ABN in RAM, you’ll then be able to create authorisations for employees and other individuals who work on behalf of the business

You can authorise someone as a:
  • Authorisation administrator – a user who can create and manage authorisations for others
  • Authorised user – a user who can work on behalf of a business
  • Machine credential administrator (MCA) – a user who can create and manage machine credentials to interact with government online services through business software. Note that a Basic user cannot be authorised as a MCA.


Before you start check with the user you are authorising that:
  • they have set up their digital identity, such as myGovID
  • their full legal name matches the name used to set up their digital identity
  • their email address can only be accessed by them. It does not need to be the address they used to set up their digital identity.

Creating a new authorisation

To create a new authorisation:
  • select Manage authorisations
  • select the business you would like to add an authorisation to
  • click Add new user.

Then complete the following labels:
  • Representative type – select either Standard user or Basic user, this is based on the user's myGovID identity strength
  • Representative details – complete including the user's name and email address
  • Authorisation details – select Yes or No if you want the user to become an authorisation administrator or a MCA. Enter a start date and end date for the authorisation – this can’t be backdated or left blank. Alternatively, select no end date. Note that an end date is required for a Basic user (no longer than 12 months from the authorisation date)
  • Agency access – select the level of access (Full, Custom or None). For Basic users, only agencies who accept this level of access will display.
  • Summary – review details and accept the Declaration
  • Customise access – if custom access is given you will be redirected to the ATO’s Access Manager to set permissions. Note that a Basic user who requires access to ATO online services needs to complete additional proof of identity requirements (automatically emailed to the user) before you can set their permissions.